Social Media Monitoring

92% of consumers read online reviews and just 1 to 3 reviews are enough for 40% of consumers to form an opinion.
56% of consumers use more than one social media platforms.
Consumers on social media can promote your brand or cripple it.
83% of B2B businesses and 85% of B2C businesses agree that social media listening, and monitoring are important for creating a cohesive customer journey.
Social media monitoring helps you to find what people think of you and how much impact your marketing efforts have had on your business.

What is social media monitoring?

Social media monitoring is the act of listening to what's being talked about your brand across the internet; it simply monitors various social sites platforms. It also presents a way of studying and analyzing the various social media trends. Simply put, social monitoring gives businesses a better understanding of how their product or service is perceived by the consumers.

What are the benefits of social media monitoring?

Social media monitoring gauges the perception of the consumer about the brand and its products/services. It allows companies to work on the negative news before they damage the brand image. Social media monitoring services from a reputed digital marketer can leverage social listening and help your business to listen to your customers and understand the trends and their behavioral patterns, which would help you enhance your targeted marketing that will eventually help your business.

How can e-Intelligence help you with your social media monitoring?

e-Intelligence's social media monitoring services enables your business to have a comprehensive picture of how your marketing efforts have impacted the consumers. By leveraging social media monitoring services from e-intelligence, you can make informed business decisions based on the insights, drive social media effectiveness, develop business solutions and strategies, understand the competitive landscape and measure your brand performance.

What will be e-Intelligence's approach toward social media monitoring services?

Through e-Intelligence’s social monitoring services, we assist clients to monitor the impact of their marketing efforts and communications programs. Our progressive methodologies provide in-depth insights and analyses, thus enabling you to shape your communications and marketing programs in a positive way to ensure that it leads to a better ROI.

e-Intelligence offers progressive monitoring process that covers multiple geographies. Our team of social media experts understands the changing media landscape that demands adaptability, agility, and efficiency. Using customized techniques, we provide you with cost-effective solutions, insightful metrics and analyses.

What your reputation campaign will look like?

Brand Audit
Discovering what people see when you Google you up.

Ask for revisions if you are not satisfied

Ask for revisions if you are not satisfied
Number crunching
Coding each mention into a meaningful data for analysis.

Ask for revisions if you are not satisfied

Ask for revisions if you are not satisfied
Run the algorithm
Evaluating the weight of each mention in terms of accuracy and relevance.

Ask for revisions if you are not satisfied

Ask for revisions if you are not satisfied
Plan of action
Converting data into actionable strategy.

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Ask for revisions if you are not satisfied
Ongoing monitoring
Making sure your brand is always in the positive light and increasing the prominence of your business online.

Ask for revisions if you are not satisfied

Ask for revisions if you are not satisfied